Privacy Policy

Puptale values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website. By using our Site, you agree to the practices described below.

1. Information We Collect

a. Device Information

When you visit our Site, we automatically collect information about your device, including:

  • Browser type and version

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages you view and actions you take

  • Referring websites or search terms

We call this Device Information.

b. Order Information

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

We call this Order Information.

c. Marketing Information

With your consent, we may collect:

  • Email address for newsletters or promotions

  • Phone number for SMS marketing, reminders, or updates

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment processing, shipping, and sending invoices or confirmations

  • Communicate with you about your order or respond to inquiries

  • Detect and prevent fraud or illegal activity

  • Personalize and improve your experience on the Site

  • Provide marketing communications if you have opted in

  • Analyze Site usage and marketing campaigns

3. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Print-on-demand and fulfillment partners

  • Payment processors

  • Analytics providers (e.g., Google Analytics)

  • Marketing platforms

We may also share your information to:

  • Comply with legal obligations or respond to lawful requests

  • Protect our rights, property, or safety, or that of our users

We do not sell your personal information.

4. Cookies & Tracking

We use cookies, web beacons, and other tracking technologies to:

  • Keep track of items in your shopping cart

  • Analyze Site usage

  • Provide personalized marketing

You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.

5. Behavioral Advertising

We may use your information to provide targeted advertising. You can opt out via:

6. Your Rights

For California Residents (CCPA)

  • Right to know what personal information we collect and share

  • Right to request deletion of personal information

  • Right to opt out of the sale of personal information (we do not sell data)

For European Residents (GDPR)

You may have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Withdraw consent to marketing communications

  • Data portability

To exercise your rights, email us at info@pup-tale.com.

7. Data Retention

  • Order information is kept as long as necessary to fulfill your purchase, for accounting, and for legal obligations

  • Marketing data is kept until you unsubscribe

8. Minors

Our Site is not intended for children under the age of 13 (or under 16 in certain jurisdictions).