Absolutely! We send you a digital preview of your portrait as soon as it’s ready. You can request edits until it’s exactly how you imagined it, and then approve it for printing and shipping. Most previews are ready within 1 to 2 days of placing your order.

We review every photo when a new order comes in. If there’s any issue, we’ll contact you and request additional pictures of your pet.

Tips for the best photo:
. Use natural daylight, no flash
. Take the photo at eye level with your pet
. Keep the focus clear on your pet’s face

No worries! You’ll get a preview before we print. If it’s not exactly what you imagined, we’ll make edits based on your requests. And if you’re still not happy, our money back guarantee has you covered. No questions asked.

After you approve your portrait, it usually ships within 2 to 5 business days.

Not at all! We create portraits for pets of all shapes and sizes. Cats, rabbits, horses, or any other beloved animal. We welcome them all!